services

Human factors engineering

Human factors engineering at MEND.lab focuses on understanding how people interact with healthcare technologies within real care contexts. While human factors considerations play a role across much of our work, some projects place a specific emphasis on co‑creation, inclusive design, and usability.

In these projects, we study workflows, care pathways, and everyday practices to identify where existing solutions fall short and where new opportunities for design emerge.

Students cocreating with dystonia patients

Students & healthcare workers cocreating

Human factors engineering in practice

Our approach centers on close collaboration with users throughout the early and exploratory phases of medical device development. By observing use in context, mapping workflows and the broader care cycle, and iterating together with users, we work toward solutions that are grounded in real needs and experiences rather than assumptions.

Human factors engineering at MEND.lab is applied early and iteratively across projects. We work with users to understand current practices, identify where existing solutions fall short, and explore alternatives together through prototypes and discussion. At this stage, the focus lies on shared understanding, meaningful involvement, and arriving at the right solution through collaboration

view projects

Our approach

We combine observation, dialogue, and making to ensure we address the right needs and develop solutions that align with real‑world contexts and the people who use them.

Design-ethnographic research

We study how technologies are used in real contexts through observation, shadowing, and interviews. This work helps map workflows, understand user needs, and inform design requirements grounded in everyday practice.

Co-creation & co-design sessions

We facilitate co‑creation sessions that bring together clinicians, patients, researchers, and industry partners. Through structured workshops and hands‑on exploration, we develop shared insights and early concepts across the care cycle.

Workshops & lectures

We offer workshops and lectures on co‑creation and human factors engineering for students, clinicians, and industry partners. These activities focus on knowledge transfer and capacity building through practical, experience‑based learning.

Human factors engineering

Human factors engineering in practice

Design-ethnographic research

Co-creation & co-design sessions

Workshops & lectures

Interested in human factors engineering at MEND.lab?